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Resorts FAQ

Frequently Asked Questions about Hershey Resorts

How do I check rates and availability at the various Hershey Resorts?
Check rates and packages by calling 1-800-HERSHEY (437-7439) or visiting the following:
The Hotel Hershey
Hershey Lodge
Hersheypark Camping Resort

How do I find out about having a wedding in Hershey?

For information on celebrating your very special day in Hershey, visit the following:
The Hotel Hershey
Hershey Lodge
Hershey Country Club
Hershey Gardens


Where can I find information on meetings and conventions in Hershey?
For more information, visit HersheyMeetings.com, call 1-866-PA MEETS (726-3387), or email Meetings@HersheyPA.com.

 

Does Hershey Resorts offer golf?
Yes, guests of Hershey Resorts have access to three award-winning golf courses. Please visit HersheyPA.com for more information.

Do Hershey Resorts offer children’s activities?
Activities are always being planned with kids and families in mind!
Activities at The Hotel Hershey
Activities at Hershey Lodge

Activities at Hersheypark Camping Resort

 

Are pets permitted at Hershey Resorts?

 

  • The Hotel Hershey and Hershey Lodge: pets are not permitted at these resorts
  • Hersheypark Camping Resort: pets are permitted at the campground, but only in the self-contained camper area. Pets must be leashed at all times when outdoors, and pet owners are responsible for cleaning up after their pets. Pets are not permitted in either the cabin or tent areas of the campground.
  • Hersheypark: learn more about our pet policy at Hersheypark

 

Hersheypark FAQ

Frequently Asked Questions about Hersheypark

Admission Plans & Discounts | Rides | Entertainment | Other

 

Admission Plans & Discounts

How much does it cost to enter Hersheypark?
Hersheypark entertainment complex one-price admission plan entitles guests to all rides (except where height restrictions apply), all live performances, and same-day visit to ZooAmerica North American Wildlife Park when entered from within the Park. So many things to see and do, one day probably won't be enough! Multi-day admission plan options are available. More information on admission price and plans.

Can I leave the Park and return in the same day without paying?
Yes. Guests may leave and re-enter the park as often as they wish. Simply get your hand stamped when exiting for the first time. The hand stamp is waterproof, so you can go swimming and then return. Show your parking stub at the parking gate as well for free re-admission.

Do you accept credit cards?
Yes. Credit cards may be used to purchase admission tickets, merchandise and food (in selected food buildings). We accept the following credit cards: MasterCard, Visa, American Express, Discover, and Diners Club. Personal checks will not be accepted as payment for purchases anywhere in Hersheypark or for admission for tickets.

Does Hersheypark offer group discounts?
Groups of 20 or more save up to 40%! Call 1-800-242-4236 or visit our group page for more information.

Where can I receive discounts to Hersheypark?
Discounted Hersheypark admission can be purchased at participating Giant Food Stores in Pennsylvania, and Martin's Food stores in Maryland. In addition, discount coupons are available at numerous fast food restaurants, drug stores and gas stations throughout the summer in various locations. View all discounts.

I have a ticket for a concert in Hershey. Do I receive a discount on park admission?
Hersheypark offers a special discounted admission price to concert go-ers when purchasing a Park ticket the day before, day of, and/or the day after the concert. Find out more about the Hersheypark Concert Special.

Can I use my Park ticket that I didn't use last year?
You must bring your regular summer season ticket (no complimentary tickets, escort tickets or tickets that are valid only on a specific date) to the Guest Services Window where you can exchange it for a current season ticket. You would be responsible for any price difference between the year purchased and current year.

Can I use my souvenir cup from previous years for discounted refills?
Yes! Refills with the previous year souvenir cup will cost $1.89 (plus tax).

 

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Rides

 

How many roller coasters does Hersheypark have?
If you're looking for a challenge, ride any of our 11 exhilarating roller coasters! View all coasters.

Are there water rides at Hersheypark ?
Yes, Hersheypark features many unique water attractions within the Boardwalk at Hersheypark! In addition, Coal Cracker, a water flume attraction is located in Minetown, and Tiny Timbers, designed especially for our younger guests is located in Music Box Way. Please note: The Boardwalk at Hersheypark is open Memorial Day weekend through Labor Day weekend.

Why does Hersheypark have a queue line at the Boardwalk attractions?
At Hersheypark, your safety and security are our top priority! We have implemented some procedures that will help us to best operate the water attractions. Find out more.

Are cabanas available for rental at the Boardwalk?
While Hershey Resorts guests have the opportunity to reserve cabanas first, the possibility exists for non-resorts guests to rent a cabana. Please call 1-800-HERSHEY to check availability. Find out more.

 

How many rides are available for young children?
We have over 20 fun and exciting kiddie rides. Something for the whole family! View the full list of kiddie rides.

I have a cast on, can I still ride rides?
Yes, there are signs posted at each ride indicating the restrictions for that ride. In most cases, your own discretion is suitable for whether or not you wish to ride a certain ride. This information is also included in our Guide for Guests with Disabilities.

 

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Entertainment

What kind of entertainment and shows are available at Hersheypark?
Hersheypark offers a variety of shows daily throughout the Park, including.high-energy resident shows, strolling performers, life-sized Hershey's Product Characters, and top-name entertainment in our Amphitheatre. All shows are FREE with your regular paid admission to the park. All seating at all shows is on a first-come-first-serve basis. No reservations or VIP seating available. There is seating for handicap accessible guests. Learn more about entertainment and shows.

 

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Other

What day of the week is best to visit Hersheypark?
Historically, Saturdays are our busiest days at Hersheypark. If you have flexibility in your travels plans, please consider visiting us on a weekday or Sunday, when access to rides and attractions will likely be quicker.

Should I bring my bathing suit/trunks?
If you are planning to visit the Boardwalk during your visit, be sure to bring your bathing suit, as they are required for these attractions. Learn more about the attire policy at Hersheypark.

Where can I find a map of Hersheypark on your website?
Visit the Park Map page to view a map of the Park. We have created a printer-friendly version to help plan your day.

 

What is your operating schedule?
View a comprehensive schedule of Hersheypark operating hours.

 

Where can I find information for guests with disabilities?
View information on accessibility for guests with disabilities at Hersheypark.

 

Does Hersheypark rent strollers?
Yes, you may bring your own stroller or rent one of ours. Strollers are available inside the entrance on a first-come-first-serve basis.

 

Do you rent cameras?
No, but disposable cameras are available for purchase in the gift shops.

 

Are there picnic tables at Hersheypark?
Yes, outside the Park, guests are welcome to use picnic tables provided beneath the Hersheypark Stadium when available, or the tables provided on the patio area between the historic Hersheypark Arena and Hersheypark. Guests may choose to enjoy a picnic meal along the tram spine area near our parking lots. Tabletop grills are permitted while guests are eating. No reservations are required. Tables are first-come-first-serve. Guests are not permitted to bring food into the Park.

 

Are lockers available at Hersheypark?
Yes, lockers are available for rent inside the Park, including the Boardwalk area. Lockers vary in price and size and are rented by the day. Credit cards accepted. They are not large enough to store big stuffed animals. Big stuffed animals can be stored at the "Barking Lot" or Tram Circle after 1 PM during the summer season only. Neither employees, Guest Relations nor Security are permitted to hold customer items for temporary storage. Any problems with lockers will be handled through the Merchandise Office.

 

Can we bring our own two-way radios (walkie-talkies) into Hersheypark?
Yes. Many of our guests bring these to stay in touch. Please note the Park does not rent either.

 

Do you have a place for nursing mothers to feed their babies at Hersheypark?
Yes. The Park has a special place set aside for nursing mothers at the First Aid Station.

 

Is there a shuttle service to Hersheypark?
Yes. Guests who stay at our resorts may enjoy free shuttle service to Hersheypark every day it's open. Shuttles run approximately every 1/2 hour depending on traffic.

Can we bring our pets to Hersheypark?
For the safety of guests and pets alike, pets are not permitted within Hersheypark. During our summer season, mid-May through mid-September, pets can stay at our "Barking Lot" located under the West Stand of Hersheypark Stadium near the entrance to the Park. Reservations are not required. The Barking Lot is closed mid-September through mid-May. For more information please call 1-800-HERSHEY (437-7439) or view more pet services information.

What happens in the Park if it rains?
It takes a lot more than rain to dampen the fun spirit at Hersheypark! However, for reasons of safety and guest comfort, some rides and shows may be closed during rain or electrical storms. These conditions usually last only a short time. While it is raining, guests may visit one of our many shops and restaurants or escape the rain at ZooAmerica's indoor exhibits.

 

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Sports & Entertainment FAQ

Frequently Asked Questions about Sports & Entertainment

How can I purchase tickets for concerts?

There are several different options for purchasing tickets for concerts. View available options.

 

How do I find information on what concerts, shows and events are coming to Hershey, including ticket prices and on-sale dates?
There are always many exciting concerts, shows and events in Hershey. Visit the Calendar of Events.

 

Where can I find more information for Giant Center, including seating charts?
Visit GiantCenter.com for all the information you need!

 

Where can I find more information for Hersheypark Stadium, including seating charts?
Visit HersheyparkStadium.com for all the information you need!

 

Where can I find more information for The Star Pavilion, including seating charts?
Visit HersheyparkStadium.com for all the information you need!

 

Is there a discount on Hersheypark tickets if I'm a ticketholder to a concert later that same day?
Hersheypark offers a special discounted admission price to concert go-ers when purchasing a park ticket the day before, day of, and/or the day after the concert. View more information.

 

How can I purchase Hershey Bears merchandise?
Hershey Bears merchandise can be purchased online or by calling 717-520-5773.

 

Town of Hershey FAQ

Frequently Asked Questions about the Town of Hershey

How can I receive a brochure on Hershey?
Call 1-800-HERSHEY (437-7439)

 

What will the weather be like in Hershey during our trip?
View our local weather forecast.

 

Where do we see how chocolate is made?
Travel like a cocoa bean, from a tropical "jungle" through the "factory" in a simulated tour ride that lets you experience how Hershey's chocolate is made! Learn more about Hershey's Chocolate World Attraction.

 

Where can we meet the Hershey's Product Characters?
Photo opportunities abound! You can meet our Hershey's Product Characters every day from the time Hersheypark opens until it closes, at our Carrousel Circle (weather permitting, times vary). Learn more.

 

Is Hershey really a town?
Although we are known to the world as Hershey, we are not officially a town. We do not have a mayor, but are governed by the Township Board of Supervisors. When Milton Hershey first established his business here, the area was known as Derry Church, later Derry Township. Because the railroad had to establish a train stop for Mr. Hershey's chocolate factory, it was the railroad that began to call us "Hershey" after Milton S. Hershey. The name stuck and we've been known as Hershey ever since.

 

Does Hershey offer a tour guide service for groups?
Yes! For information contact the Hershey Group Tour Office at 717-534-8600.

 

What type of dining does Hershey offer?
We offer the largest and most deliciously diverse selection of restaurants in Central Pennsylvania! Visit DiningInHershey.com for a complete listing of all our restaurants.

 

How can I find out about special events or activities during our upcoming visit to Hershey?
View our Calendar of Events or call our toll free information line at 1-800-HERSHEY (437-7439).

 

What is the closest airport?
The closest airport is Harrisburg International Airport (MDT) located in Middletown – just 12 minutes from Hershey. Transportation service is available from each of our properties for a nominal fee. Pick-up reservations can be made by calling either The Hotel Hershey at 717-533-2171 or Hershey Lodge at 717-533-3311, and requesting the Concierge Desk.

How close is Hershey to major cities in the Northeast?:

1.5 hours from Baltimore
2 hours from Philadelphia
2 hours from Washington, D.C.
3 hours from New York City
3.5 hours from Pittsburgh

 

How do I get to Hershey?
View our maps & directions to help you get to The Sweetest Place On Earth!

 

Can I get a tour of the town of Hershey?
All aboard! Let the Hershey Trolley Works take you on a family adventure through America's sweetest town!

 

What other attractions are surrounding Hershey?
Hershey is at the heart of many regional attractions within a short drive.

 

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