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Frequently Asked Questions

Get all your questions answered by browsing through the Frequently Asked Questions! Check out questions that guests asked about Hersheypark, The Official Resorts of Hersheypark, and the town of Hershey and see all the answers to help plan your own getaway to Hershey The Sweetest Place On Earth!

Town of Hershey FAQs

How can I receive a brochure on Hershey?

Call 844-330-1811

What will the weather be like in Hershey during our trip?

View our local weather forecast

Where do we see how chocolate is made?

Travel like a cocoa bean, from a tropical "jungle" through the "factory" in a simulated tour ride that lets you experience how Hershey's chocolate is made! Learn more about Hershey's Chocolate World Attraction.

Where can we meet the Hershey's Characters?

Photo opportunities abound! You can meet our Hershey's Characters every day from the time Hersheypark opens until it closes, in Founder's Way by the Carrousel (weather permitting, times vary).

Is Hershey really a town?

Although we are known to the world as Hershey, we are not officially a town. We do not have a mayor, but are governed by the Township Board of Supervisors. When Milton Hershey first established his business here, the area was known as Derry Church, later Derry Township. Because the railroad had to establish a train stop for Mr. Hershey's chocolate factory, it was the railroad that began to call us "Hershey" after Milton S. Hershey. The name stuck and we've been known as Hershey ever since.

Does Hershey offer a tour guide service for groups?

Yes! For information, contact the Hershey Group Tours Office at 717-534-8600.

What type of dining does Hershey offer?

We offer the largest and most deliciously diverse selection of restaurants in Central Pennsylvania! Visit our Dining page for a complete listing of all our restaurants.

How can I find out about special events or activities during our upcoming visit to Hershey?

View our Calendar of Events or call our toll free information line at 844-330-1811.

What is the closest airport?

The closest airport is Harrisburg International Airport (MDT) located in Middletown – just 12 minutes from Hershey. Transportation service is available from each of our properties for a nominal fee. Pick-up reservations can be made by calling either The Hotel Hershey at 717-533-2171 or Hershey Lodge at 717-533-3311, and requesting the Concierge Desk.

How close is Hershey to major cities in the Northeast?

1.5 hours from Baltimore
2 hours from Philadelphia
2 hours from Washington, DC
3 hours from New York City
3.5 hours from Pittsburgh

How do I get to Hershey?

View our maps & directions to help you get to Hershey The Sweetest Place On Earth!

Can I get a tour of the town of Hershey?

All aboard! Let the Hershey Trolley Works take you on a family adventure through America's sweetest town!

What other attractions are surrounding Hershey?

Hershey is at the heart of many regional attractions within a short drive.

More FAQs

The Hotel Hershey FAQ

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Hersheypark Camping Resort FAQ

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Hersheypark FAQ

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Entertainment FAQ

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Upcoming Events

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