HERSHEY ENTERTAINMENT COMPLEX VOLUNTEER PROGRAM
Tired of trying to raise funds for your non-profit organization
through selling pizzas, magazines, candy, etc.? Why not consider
the Volunteer Program at the HERSHEY Entertainment Complex! Our Volunteer
Program is the perfect fundraising opportunity for your organization
to earn money, have fun doing it, and it is easy. How easy? If a
group of 10 people works for one shift (8 hours), together they potentially
can make $468 for the organization. If you are interested in assisting
us in our operations, in return we will assist you with yours!
How can HERSHEY ENTERTAINMENT & RESORTS help our group raise
money?
Within HERSHEY ENTERTAINMENT & RESORTS, the HERSHEY Entertainment
Complex, which is comprised of HERSHEYPARK, HERSHEYPARK Arena, HERSHEYPARK
Stadium, and the GIANT Center, offers a wide selection of job tasks
that need to be completed during times of the season when our staffing
is not up to its full potential. Typically those times of the year
are mid-April weekends through Memorial Day, and mid-August through
the end of September. Select groups will be asked to work needed
shifts for our shoulder season events, which include Halloween in
Hershey and Christmas Candylane. After a group’s shift is completed,
a check will be made out to the non-profit organization within one
month of the completed shift. You help HERSHEY ENTERTAINMENT & RESORTS
by providing your assistance through our daily operations and we
help your organization raise the funds it desires.
Click on what you are looking for or continue reading.
Who can participate in the Volunteer Program?
We only have two requirements:
- All volunteers must be at least 18 years of age
- All volunteers
must represent a non-profit organization
Service groups, church groups, community organizations, school and
social clubs all qualify. There is no minimum or maximum number of
participants for each organization. However, large groups may be
divided up and scheduled at different times depending on availability.
You will be assigned to one of the departments described below depending
on the group’s availability and the departments needs.
How does our organization get paid?
Groups will receive $5.85 per hour, per volunteer in the form of
a check issued by HERSHEY ENTERTAINMENT & RESORTS, Payments
are processed once a month and sent to the nonprofit organization.
If your group works in more than one department, there is a possibility
of receiving separate checks.
Each volunteer will receive one volunteer voucher for each shift
completed. One voucher is good for one of the following choices:
- One HERSHEYPARK admission during the 2008 or 2009 season
- One DUTCH WONDERLAND admission during the 2008 or 2009 season
- One
admission to the 2008 HERSHEYPARK IN THE DARK event
- One admission to the 2008CHRISTMAS CANDYLANE event
- One admission
to the 2008 SPRINGTIME IN THE PARK event
Vouchers can be redeemed at the Season Pass Office at HERSHEYPARK
from 9 AM – 8 PM when the Park is open. To confirm hours of the Season
Pass Office, you may also call 717-534-3900.
Please be sure to check
the redemption date on each volunteer voucher as they do have an
expiration date. Once the date has past, you will not be permitted
to redeem the voucher.
What jobs are available?
The following is a list of departments at the HERSHEY Entertainment
Complex that use volunteer groups to assist with special staffing
needs at various times throughout the year. Groups are selected based
on their availability and flexibility.
Jobs Available
Food & Beverage: Assist
catering staff with special group meals; assist in restaurants with
prep work, basic cooking, serving customers, and maintaining general
cleanliness. Some volunteers may be asked to handle money. All assignments
require standing for a minimum of five hours. Year round hours are
available.
Games: Assist in operating games; all volunteers
must handle money and most games must be accessed by climbing in
and out of two to three feet counters. Volunteers must be able to
work outdoors and most shifts require standing for a minimum of five
hours.
Retail: Stocking and maintain cleanliness
of shops, and operate a cash register. Working conditions vary -
not all gift shops are air conditioned.
Ride Operations: Assist operators
at major rides, operate easy-to-run rides, enforce height restrictions
and other safety guidelines, and sweep and maintain general cleanliness
of ride area. Many jobs will include the following: working outdoors
in all weather conditions, lifting approximately 25-30 lbs. several
times a day, bending, stooping, standing and/or walking.
Security: Perform paid parking functions;
assist with traffic control in parking lots; some volunteers may
be asked to handle money. All assignments require working outdoors
and standing for up to four hours.
Utility: Pick up trash in the Park midways
and landscapes, wash down asphalt concrete walkways with 1.5 inch
fir hose, empty trash cans, wash sponsorship cars, assist in cleaning
the stadium and adjacent parking fields. Work will be outdoors in
all weather conditions and can require lifting up to 30-40 lbs.
My organization would like to volunteer. What forms must be completed?
It is very simple. Your organization needs to complete the following
in order to participate in our Volunteer Program:
To request all of these forms, please contact Volunteer@HersheyPA.com with a name and mailing address or please call 717-534-3326 and one
will be sent to you.
I have completed the application and other documents, now what?
After completing the Volunteer Program Application, the Volunteer
Program Agreement, the W9 Form, and the TIN application if needed,
please return them to the following address:
Entertainment Complex Human Resource Office
Attn: Volunteer Program
100 West Hersheypark Drive
Hershey, PA 17033
Or
Fax: 717-520-5571
Once we have received your organization's information a confirmation
letter will be sent to your group, we will try to place you in your
first choice department; however, it is subject to availability.
Once your information is passed on to a department, that department
will contact you with available volunteering dates. Please be aware
that if your group applies between October and March, your application
may be put on hold. During this time our departments re-evaluate
their volunteer group needs for the next season.
If your group leader or group availability changes, please be sure
to call the Entertainment Complex Human Resource Office at 717-534-3326
with the new or updated information. You may also contact us by email,
Volunteer@HersheyPA.com.
What if I do not have experience, will you train me?
What is most important is being friendly, courteous, and having
a positive attitude. You will find that our positions require very
basic duties. In fact, specific training is offered at the beginning
of your shift. You will work side-by-side or within close proximity
to an Entertainment Complex employee who will assist you with questions
or problems that may arise during your working experience.
What do I wear?
Everything our guests see contributes to his/her impression of our
facility; therefore, we ask that all volunteers present a neat and
clean image and wear the following:
- Clothing: dark colored slacks, Bermuda shorts, plain light colored
shirt/blouse with a collar (polo shirts are recommended) – no words,
pictures, or logos may be visible. Jeans and t-shirts are not permitted!
- Footwear: comfortable, non-slip work shoes or sneakers with
covered heels; most positions require periods of standing. High
heels, clogs, and open-toe footwear is not permitted! (This includes
all sandals!)
- Other: Depending on the weather, you may wish to bring/wear
a sweater, sweatshirt, or jacket—no words, pictures, or logos may
be visible. We recommend sunscreen for most outdoor assignments.
If a volunteer wears anything that does not comply with our volunteer
appearance policy, they will be asked to leave.
What about breaks?
We will provide meal breaks during your scheduled shift if it exceeds
four (4) hours. For all HERSHEYPARK assignments, volunteers may enjoy
their break at the Coaster Café, our employee cafeteria. At the Coaster
Cafe, volunteers will be able to choose from a variety of delicious
hot and cold items at employee prices. All other assignments, breaks
will be provided; however, an employee cafeteria will not be available.
A supervisor will communicate where the break areas will be at the
beginning of your shift.
It is important that everyone return from
break on time. Smoking, tobacco products, eating, and gum chewing
are strictly prohibited while on duty. Use of cell phones is also
strictly prohibited and is enforced! Please note that your group
will not be paid for breaks and your immediate supervisor schedules
all breaks.
Can I bring my children?
NO, they will not be admitted to the Park or an event without purchasing
a ticket. If a child purchases a ticket and enters the Park or an
event, they are not allowed to be in designated work areas.
What if the weather is bad?
We may be forced to operate on a limited basis; however, don’t assume
that your group will not be needed. If your services are not required
due to inclement weather, or any other operational reason, HERSHEY
Entertainment Complex management will contact your group leader at
least two (2) hours prior to your reporting time, and a cancellation
fee of $10 per volunteer up to $50 will be paid to your organization.
For this reason, we suggest you develop a “quick call” system within
your group.
If your services are required and your group cancels or fails to
report, you will receive no payment and be removed from our list
of program participants. In any event, please call the department
in which you are scheduled to work if you have any questions.
Contact Us
- Email: Volunteer@HersheyPA.com
- Entertainment Complex Human
Resource Office
- Attn: Volunteer Program
100 West Hersheypark Drive
Hershey, PA 17033
- Phone: 717-534-3326
- Fax: 717-520-5571
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